wellmo-success-stories

Success stories

Meet some of Wellmo’s customers who have already harnessed the power of the ecosystem for the benefit of their members’ health and for the success of their business:

lahitapiola-logo

An early Wellmo customer, LocalTapiola Life is the largest life insurer in Finland and the market leader in life insurances. The LocalTapiola group’s vision is to offer its customers a safer and healthier life, and the group is well on its way transforming from a traditional insurance company into a lifelong security company.

Journey to Smart Life Insurance

LocalTapiola Life is a pioneer in Finnish digital life insurance. Earlier, in June 2015, the group already partnered with a selection of third-party digital services. In order to better answer to the ever-changing customer needs, LocalTapiola searched for an approach bringing all digital health services under a single, insurer-branded experience. In 2016, LocalTapiola launched the Smart Life Insurance, powered by Wellmo, and the service became a great success.

Since, LocalTapiola has increased their customer engagement and has been able to get advanced data analytics to better understand their customers. The Smart Life Insurance has inspired over 15,000 Finns to improve their lifestyle.

What we did

Through Wellmo, LocalTapiola can benefit from a wide ecosystem, ranging from digital coaching programs to accessing healthcare. Services, such as electronic health check, nurse help line, benefits store and policy information have been available to the members in one app. The flexible platform enables continuous development – the corner stone of retention.

Positive impact on sales

Smart Life Insurance has had a positive impact on LocalTapiola Life sales and customer loyalty. LocalTapiola Life has found a new target group – younger and more health-conscious consumers. Customer feedback has been overwhelmingly positive.

Results

75%

had taken the service in use, of whom:

80%

subscribed to coaching programs

73%

reported health benefits

83%

were still engaged after 6 months

Get in touch

Learn more about the Wellmo platform and discover the benefits for your company! We are happy to demo the Wellmo platform at your convenience.